After 3 months of back and forth, in which I supplied all documentations and same-day or next-day responses and documentations, Quicken Finally realized I was on COVID Forbearance with my Mortgage Company Shellpoint/NewRez. Refi Application Started with Quicken Refi, Rep promised refinance closing with be 1 month, 3.25% Interest Rate and 1.5% discount point. Salary $105,000 Rent or own Owner Occupied Multi-Family Location Bronx, NY USA Appraisal Date July 2020 I am working toward abandoning any form of bill pay in Quicken and finding an alternative product.Īge 33 Years Old Appraised Value $625,000 Quicken needs to take this seriously and fix all the Payer problems and add simple things like when to send a check with Check Pay so it arrives by a certain date.
And 6 months after the release, there are still many problems. My point is that Quick Pay and Check Pay are being Beta tested with us, even after being delayed 4 months due to Covid. They finally showed me a screen that warns of the delay, but that's not how I made the payment and the other screen does not have this warning. They were surprised I didn't understand the delay, and I explained that's not how it worked before. How did I discover this I had tested a payment well before the due date and wondered why it hadn't been cashed, so called Quicken. Who wants to have to think about this? Bill Pay's date was the target delivery date and worked great.
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Plus trying to pay with Check Pay results in not being delivered to the payer by the scheduled date, but being sent on that date and taking 4-10 days to arrive. Then there's the billers that don't work and can't be removed without contacting Quicken and having them remove them from their end.
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